What is a Managed Service?
A Managed Service is the practice of a client transferring day–to–day related network management responsibility through a service provider, such as Form, as a strategic method for improved effective and efficient operations. Typically, the client remains accountable for the functionality and performance of the network infrastructure and does not relinquish the overall management responsibility of their network(s).
In today's challenging business environment managing operations has become more complicated due to the increase in size of network operations and the growing pressure to keep updated with the latest technology and systems.
Maintaining the wider strategy to improve business processes and to constantly maintain competitiveness and differentiation in the market often means balancing innovation with cost reduction. Delivering and maintaining effective ICT requires specialist skills and resources that are often difficult to provide in-house, especially when organisations lose their experienced support staff and new technologies are constantly being adopted.
A Managed service enables you to survive the 'peaks and troughs' of running a business, providing you with a vehicle to exceed service delivery, mitigate risk and increase the visibility of your network infrastructure.
Form is dedicated to delivering the IT systems and Services that your business needs. Our skills and experience in all areas of the IT market combine to assist in achieving your business objectives.
We offer simple on-site Support through to Fully Managed or Outsourced solutions in conjunction with high level technical expertise that brings efficiency and stability to your environment.
Form ensure that your critical IT Business systems will stay available for as long as we have full management, As the client, you retain full control while we do the management.
Key features of our Fully Managed IT Service include:
• Remote monitoring
• Remote Service Desk
• Anti-Virus and Spam
To discuss in more detail, please contact us so we can design your custom solution.
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